Service activation at SkyHosting depends on a few key factors: whether you are placing a brand-new order or renewing an existing service, as well as the payment method you selected.
Here is a detailed breakdown of how our activation system works:
1. New Orders and Domain Registrations (Manual Verification)
When you purchase a hosting package for the first time or register a new domain name, your order must undergo a manual administrative and validity check.
Why is this necessary? International and domestic domain registries (such as RNIDS and ICANN) strictly require completely accurate and valid registrant information. Our team manually reviews the provided details to catch typos, formatting errors, or fraudulent registrations that could jeopardize your domain ownership later on.
Activation Time: Due to this essential security check, the activation process for brand-new services may take a little longer after payment is recorded—typically ranging from a few minutes to a few hours during regular business hours.
2. Service Renewals (Fully Automated)
Unlike brand-new orders, renewing services you already use is fully automated. Since your data was already verified during the initial purchase, our system will extend your hosting package or domain name the exact moment your payment is registered, without requiring any manual approval from our staff (even if the payment clears overnight or during the weekend).
How Payment Methods Affect Activation Speed
The speed at which our system receives and recognizes your payment depends entirely on the payment method you chose:
Credit/Debit Cards (Visa, Mastercard, DinaCard): The fastest payment option. Transactions are processed instantly, meaning renewals are completed immediately, while new orders are sent straight to our queue for manual verification.
Bank Transfers (E-banking / M-banking / IPS QR Code): Processing times depend on bank clearing cycles and regular banking hours. Your order will be processed only after the bank officially credits the funds to our account.
International Wire Transfers (Wire / SEPA): Standard foreign wire transfers typically take 2 to 5 business days to clear, while transfers sent through the SEPA network are usually faster, clearing within 1 to 2 business days.
Useful Tip: For a detailed guide on all supported payment methods, bank processing times, and special regulations regarding PayPal, please read our companion article: How is payment processed and are there any hidden fees?
Need to speed up a new order activation?
If you paid via bank transfer or international wire and need your new service activated urgently before the funds officially clear, you can submit a proof of payment to us.
Simply open a ticket with our technical support team and attach a digital transaction receipt (PDF from your e-banking app or a clear photo of the stamped bank slip). Our team will manually verify the details and provision your order as quickly as possible.
